![]() Enter data directly and modify individual transactions. ![]() ![]() Use these services to enroll as a MassHealth provider, manage your profile information, and submit and retrieve transactions. 1.0 Developmental Services Quality Management Reporting (HCSIS) Introduction Guide. Virtual Gateway Customer Service Monday through Friday 8:30 am to 5:00 pm 80 (Voice) 61(TTY for the deaf and hard of hearing) v. Provider and DDS staff are now able to coordinate the review, revision, acceptance and approval of a Modification to a locked ISP document. The complete Modification workflow is now included on HCSIS as part of the ISP module. The Provider Online Service Center gives you the tools to effectively manage your business with MassHealth electronically. Virtual Gateway Help Desk Contact the Virtual Gateway Help Desk for assistance with your VG login and password. HCSIS ISP Module Modifications Modifications are used to make changes to a locked ISP document. ![]() Please download a copy to your desktop, complete the form as per the instructions on the form, and email the complete form to the email address indicated on the form. MassHealth Provider Online Service Center. Each URF is specific to the Virtual Gateway service an organization will use so please select the appropriate URF below. ![]()
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